01983 402403

Newport Road, Lake, Sandown, Isle Of Wight, PO36 9PE


Parent/Carer Support

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Wight DASH – formerly the Isle of Wight Women’s Refuge, supports women who are experiencing difficult times in their lives. With effect from 1st October 2018, we no longer run the refuge or IDVA service. These can be accessed by calling You Trust on 0800 234 6266. In an emergency you should contact the police.

Wight DASH can still assist you in finding refuge space anywhere in the country.


If you, or someone you know, need support and advise, you can contact Women’s Aid via the Live Chat: https://www.womensaid.org.uk/information-support/

For more information, please contact the Women’s Aid press office: 020 7566 2511 / press@womensaid.org.uk

If you are worried that your partner, or that of a friend or family member, is controlling and abusive, you can go to www.womensaid.org.uk for support and information, including Live Chat, the Survivors’ Forum, The Survivor’s Handbook and the Domestic Abuse Directory.

If parents or young carers have a health worry, they can call or email the school nurses directly via our duty desk.

The NHS 0-19 Public Health team, including Health Visitors and School Nurses will continue to be available via our duty desk:

Tel: 01983 821388

Email: www.0-19dutydesk@nhs.net

Facebook page: https://www.facebook.com/IOWPHTEAM/

We recommend that parents and young people have a look at these websites for general health advice:



Designated phone number for young people to message the school nursing team if they are anxious or worried at this time (Monday to Friday, 9am until 4pm).  Leave a message and a member of the team will get back to you as soon as possible, - 07341868124. The service will continue during the school holidays.

Jo Norman

School Nurse SCPHN

Other Useful Websites & Resources



Mental Health & Wellbeing - Hampshire & Isle of Wight Educational  Psychology advice to support you in talking with your children about Coronavirus/COVID-19. This information is also really helpful for anxious adults!

Hampshire and Isle of Wight Educational Psychology Telephone Support Line is now open to parents / carers - click here for information.

At National Online Safety, it is our mission to make the internet a safer place for children. We will achieve this through equipping school staff, parents and children with the knowledge they need to understand online dangers and how best to react should an incident arise.

With all the home learning and social media that your child is using during the Coronavirus crisis, do you know what they are doing and what they are accessing? Do you know how to keep yourself safe and mental will during the crisis?

Visit the NOS website for loads of helpful guidance and advice:


Support for Parents & Carers from the safe4me website - 

This site provides teachers, professionals and parents with information and resources to help educate young people about keeping safe and making responsible choices.

The links provided here aim to support families with managing isolation, well-being, home-education and behaviour – they include a colourful activity worksheet for younger children which explores a virus and their feelings, and new 15 minute online safety activity packs from ThinkUknow.

Family Lives: Advice for families in self isolation: coping practically and emotionally during the Covid-19 outbreak, including family tensions, managing children’s behaviour and ideas for family activities.

Parent Info: formed by Parent Zone and NCA-CEOP, providing support and guidance for parents on a whole range of topics which currently include articles advising parents about:

  • Looking after their family’s mental health when stuck indoors
  • Managing children’s screen time
  • Coping with their child being bullied online
  • Tips for starting the difficult Coronavirus conversation with children
  • Free subscription offer

Parent Zone: experts in digital family life, providing support and information to parents, children and schools to help families navigate the internet safely and confidently. Parent section consists of advice and articles on a range on online safety topics – one which may be of particular value at the moment is’ Helping Teens Cope with Lockdown

Currently providing 3 month FREE membership to their Digital Resilience Programme, giving parents unlimited access to the Parent Lounge. https://parentzone.org.uk/membership/digital-resilience-membership

CEOP-ThinkUknow: an education programme from NCA-CEOP, a UK organisation to protect children online and offline. Provides individual websites specifically for children, parents and professionals with advice and activities about staying safe online. The parent section has added new activity packs with 15 minute activities to do with your child to support home-learning about keeping safe online when spending more time online whilst isolated and not in school. https://www.thinkuknow.co.uk/